1. Mark up location of Helping Hand® brackets ensuring that single and double Helping Hand® brackets are positioned correctly for the fixed and sliding points. Check for line and level and note the orientation of the bracket projected leg.

2. Install Helping Hand® brackets with isolator pads positioned between the rear of the brackets and the building substrate. Use the appropriate primary anchors as dictated by project specific static calculations.

All our brackets are available with both Ø6.5mm holes (SFS / Timber) and 22xØ11mm slots (masonry / concrete) to suit project specific primary anchors.

3. If insulation is to be fitted prior to rails installation, ensure that once this is in place access is available to attach the T and L rails to the Helping Hand® brackets.

4. Insert vertical rails into the Helping Hand® brackets.

There should always be a minimum of 20mm of the vertical rail leg inserted into the Helping Hand® spigots.

5. Check the setting out and face alignment with a laser level or string line.

Note: If leaving the Helping Hand® grid overnight and partially constructed ensure the rails are secured with temporary fixing screws.

6. Using the S/S 4.8mm x 19mm TEK screws fix the vertical rails to the Helping Hand® brackets through the pre punched screw holes and slots. Ensure that the TEK screws are fitted in the correct positions for the fixed and sliding points, and from the inside face of the Helping Hand® brackets.

In the unlikely event of overtightening the TEK screw and stripping the drill hole of the thread, either relocate the screw ensuring that the movement of the system is not affected or replace the vertical rail.

7. Continue installation of rails following the same procedure as above to complete the sub grid.

8. Proceed with the installation of the remainder of the rainscreen framing system.

9. When completed and before commencing cladding panel installation, final checks should be carried out on:

a. Level and plumb of vertical rail
b. Correct location of fix and sliding point Helping Hand® brackets.
c. Correct torque load applied to primary anchors as recommended by fixing manufacturer.

10.  Proceed with cladding panel installation following cladding manufacturer guidelines.

Most deliveries are made by standard courier unless specific vehicles are requested (For 6m lengths a rigid sided or larger lorry may be required).

All products leaving our works are packed in a manner to ensure safe delivery to site. This entails protection by shrink-wrapping and strapping, and with delivery on suitably sized pallets, frames, crates, bundles, or boxes. These normally contain a maximum of 1200kg for pallets and 35kg for non-palletised items for safe handling on site. It should be noted that it is the customers’ responsibility to ensure safe unloading of delivery vehicles.

Pallets are made suitable for forklift off-load only as standard. If pallets are required for craning off-load, maximum loading and size must be advised at the time of ordering.

Components must be handled with care in order not to cause loss or damage. Should it be necessary to store the material on site for any length of time, it should be protected from the elements and the environment. A suitable storage area will need to be set aside, storage should be as near as practicable to the areas of working in order to minimise handling, damage and waste.

Aluminium profiles and façade accessories subjected to normal circumstances and proper cleaning and maintenance, are guaranteed a long-life span in excess of 35 years as stated in Downer BBA certificate 20/5792

Contamination by concrete, mortar, cement and such, is extremely harmful and needs to be rinsed immediately with pure water.